Fast tracking digital customer onboarding

Read about how Icon initiated a major transformation programme to dramatically improve customer experience for corporate customer on-boarding for a global Tier 1 bank.

Mobilising digital transformation and enabling the customer journey

Discover how Icon accelerated the delivery of a major digital transformation initiative, covering their Retail Banking and Customer Servicing operations in the UK.

Digital transformation to support business banking

Discover how Icon initiated a digital transformation programme to replace a Tier 1 global bank’s online and mobile applications for its Commercial Banking customers from the UK and Hong Kong.

How can banks help ensure financial independence and inclusion?

Financial inclusion is a hot topic within industry press at the moment. In the UK, an influential group of MPs are proposing that banks should have a ‘legal duty for care for…

Icon to speak at payments transformation webinar

Icon Solutions is delighted to be speaking alongside BNP Paribas at the InstaPay Webinar: Leveraging instant payments to deliver payments transformation which will share some of the insights gained from the delivery of…

Post-PSD2: What Will Banking Look Like?

The revised Payment Services Directive (PSD2) has been the cause of much hand-wringing in the banking space, with incumbents foreseeing a future when the new banking giants are Starling, Tandem, Monzo and…