Case Studies

Automating account closures to enhance customer experience and improve operational efficiency

Icon’s expertise was needed when a Tier 1 global bank wanted to introduce an automated self-service customer journey for account closures. We did not only bring our strong architecture capabilities and banking…

Cindy Heidebluth

4 December 2023

Case Studies

Helping a Tier 1 UK bank enhance and scale its payments and customer data platforms

This case study is about Icon providing a Tier 1 UK bank with expert solution and data architecture capabilities to augment the bank’s own teams across three areas: 1 Payments – Creating…

Cindy Heidebluth

27 November 2023

Case Studies

Delivering a roadmap for payments transformation

Find out how Icon helped a leading UK financial institution with a savings and mortgage customer base of over 15 million facing challenges around the performance and resiliency of their payments systems.

Kate Nelson

28 November 2019

Case Studies

Delivering UK Open Banking and PSD2 compliance

Discover how Icon delivered APIs for a leading UK bank in record time, helping them avoid breaching CMA and PSD2 regulations.

Kate Nelson

28 November 2019

Case Studies

Fast tracking digital customer onboarding

Read about how Icon initiated a major transformation programme to dramatically improve customer experience for corporate customer on-boarding for a global Tier 1 bank.

Kate Nelson

28 November 2019

Case Studies

Migrating to an agile integration platform

Find out how Icon Solutions helped this leading UK financial institution to develop a target architecture to encompass the strategic elements of cloud-based platforms and containerization.

Kate Nelson

28 November 2019

Case Studies

Mobilising digital transformation and enabling the customer journey

Discover how Icon accelerated the delivery of a major digital transformation initiative, covering their Retail Banking and Customer Servicing operations in the UK.

Kate Nelson

28 November 2019

Case Studies

Accelerating an enterprise-wide integration transformation programme

Find out how Icon provided a target state architecture and staged a roadmap to guide the evolution of an integration landscape for a large global investment and asset management firm.

Kate Nelson

28 November 2019

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