Case Studies

Enabling a seamless migration to ISO 20022 for anti-money laundering (AML) and sanctions screening

With SWIFT beginning its migration to ISO 20022, our client needed a solution to implement the new messaging standards in line with strict industry timelines. This case study describes how Icon, with…

Cindy Heidebluth

22 March 2024

Case Studies

Transforming a global Tier 1 bank’s payments architecture capability to improve the customer experience

For this bank Icon delivered a target Payments Reference Architecture that met the client’s strategic objectives in terms of resilience, performance, simplification and agility. Icon’s consultants worked within a closely integrated team,…

Cindy Heidebluth

23 February 2024

Case Studies

Leading the design and delivery of a foreign exchange payments solution for a Tier 1 UK bank

This case study is about Icon helping a Tier 1 UK bank onboard a Payment Service Provider to expand the number of currencies available for customers to make international payments. We provided…

Cindy Heidebluth

15 January 2024

Case Studies

Automating account closures to enhance customer experience and improve operational efficiency

Icon’s expertise was needed when a Tier 1 global bank wanted to introduce an automated self-service customer journey for account closures. We did not only bring our strong architecture capabilities and banking…

Cindy Heidebluth

4 December 2023

Case Studies

Helping a Tier 1 UK bank enhance and scale its payments and customer data platforms

This case study is about Icon providing a Tier 1 UK bank with expert solution and data architecture capabilities to augment the bank’s own teams across three areas: 1 Payments – Creating…

Cindy Heidebluth

27 November 2023

Case Studies

Defining the strategic roadmap for a major African bank’s payments transformation journey

This case study is about a South Africa-headquartered pan-Africa bank that engaged Icon to determine the bank’s overall capability to deliver their target architecture and make prioritised recommendations for transforming the bank’s…

Cindy Heidebluth

21 November 2023

Case Studies

Architecting and executing a real-time payments transformation programme for a global Tier 1 bank

This Tier 1 bank was looking for a payments infrastructure that would allow them greater flexibility, speed and innovation. The bank recognised Icon’s proven track record in delivering payments transformation strategies for…

Cindy Heidebluth

9 November 2023

Case Studies

Charting a strategic path towards a microservices-based core banking architecture

When a Tier 1 UK bank was facing numerous challenges with its core banking system, typical to monolithic and legacy platforms, the bank turned to Icon. This case study describes how we…

Cindy Heidebluth

4 November 2023

Case Studies

Supporting an ambitious technology transformation by delivering the strategy, roadmap and architectural support

This case study demonstrates Icon’s expertise and understanding of how enterprise architecture supports effective transformation and that it must encompass people, processes and technology. It’s about work we recently did for a…

Cindy Heidebluth

30 October 2023

Case Studies

Designing an anti-financial crime roadmap for a Tier 1 UK bank

This Tier 1 UK bank was keen to benefit from a more efficient use of its fraud and financial crime technology and data, while decreasing operating costs. Read about Icon’s work to…

Cindy Heidebluth

19 October 2023

Case Studies

Designing and delivering a solution for ISO20022 migration for a global Tier 1 bank

When this Tier 1 UK bank was facing a strict industry timeline for compliance with ISO20022 messaging standards, Icon helped the bank in a number of ways. One was that we proposed…

Cindy Heidebluth

12 October 2023

Case Studies

Supporting a UK challenger bank to transition towards an NPA-compliant payments architecture

Icon’s consultants are recognised New Payments Architecture (NPA) experts and this case study details the work our team has done for a leading UK challenger bank. Specifically, we helped with the implementation…

Cindy Heidebluth

5 October 2023

Case Studies

Transforming a premium finance provider’s technology architecture and strategy

This case study describes Icon’s work for a specialist provider of premium finance solutions to the insurance industry. The business wanted to transform its operations and technology estate because the existing Core…

Cindy Heidebluth

10 August 2023

Case Studies

Re-platforming a Customer Due Diligence solution

This is a case study about Icon’s work for a Tier 1 bank which was looking to derive greater business value from its Customer Due Diligence (CDD) solution. The legacy CDD solution…

Cindy Heidebluth

31 July 2023

Case Studies

Streamlining and enriching customer journeys and bank processes through events and insights

This Tier 1 UK bank lacked comprehensive and real-time visibility into customers’ needs and transactions and therefore couldn’t provide on-time responses. Additionally, the bank was planning to provide more of-the-moment insights to…

Cindy Heidebluth

18 July 2023

Case Studies

Developing a Debit Card Platform Strategy and Roadmap

Icon Solutions was engaged by this bank to support their Debit Card Gateway replacement process and to assist them in developing their strategy for the wider Debit Card Platform Transformation programme.

Kate Nelson

30 November 2021

Case Studies

Bringing technical strategy to life in AML Transaction…

Icon Solutions was engaged by this bank to provide expert review and validation of the bank’s target architecture and technical roadmap for Transaction Monitoring. This initiative was sponsored by the CIO for…

Kate Nelson

23 November 2021

Case Studies

Powering instant payments connectivity in the Cloud

Discover how Icon Solutions helped this Belgian Bank to offer instant payments to their customers as well as drive its migration to public Cloud.

Kate Nelson

15 July 2020

Case Studies

Leveraging data modelling to accelerate corporate customer onboarding

Find out how Icon Solutions helped this Tier 1 bank initiate a major transformation programme to dramatically improve both the staff and customer experience for corporate customer onboarding across Commercial Banking.

Kate Nelson

15 June 2020

Case Studies

Elevating from on-premise to the Cloud with DevOps…

Discover how Icon Solutions helped one of the world’s largest integrated oil and gas companies on a strategic modernisation journey which involved moving their existing assets from on-premise data centres to the…

Kate Nelson

15 June 2020

Case Studies

Delivering a technology-driven Cloud capability programme

Discover how Icon Solutions supported this Tier 1 global bank with a significant IT transformation programme, which included the migration of critical components to Google Cloud Platform (GCP).

Kate Nelson

21 May 2020

Case Studies

Delivering UK Open Banking and PSD2 compliance

Discover how Icon delivered APIs for a leading UK bank in record time, helping them avoid breaching CMA and PSD2 regulations.

Kate Nelson

28 November 2019

Case Studies

Accelerating an enterprise-wide integration transformation programme

Find out how Icon provided a target state architecture and staged a roadmap to guide the evolution of an integration landscape for a large global investment and asset management firm.

Kate Nelson

28 November 2019

Case Studies

Design and integration to support a digitisation programme

Learn how Icon supported one of the UK’s oldest privately-owned banks to introduce online and mobile banking applications, built on a new cloud-based digital platform.

Kate Nelson

28 November 2019

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