Transforming a premium finance provider’s technology architecture and strategy to drive business opportunities and realise efficiencies
This case study describes Icon’s work for a specialist provider of premium finance solutions to the insurance industry. The business wanted to transform its operations and technology estate because the existing Core…
Re-platforming a Customer Due Diligence solution to improve efficiency, customer experience and address emerging risks
This is a case study about Icon’s work for a Tier 1 bank which was looking to derive greater business value from its Customer Due Diligence (CDD) solution. The legacy CDD solution…
Streamlining and enriching customer journeys and bank processes through events and insights
This Tier 1 UK bank lacked comprehensive and real-time visibility into customers’ needs and transactions and therefore couldn’t provide on-time responses. Additionally, the bank was planning to provide more of-the-moment insights to…
Transitioning to a microservices-based payments architecture
This Tier 1 UK bank needed to accelerate change to its payments platforms to be more competitive and deliver value sooner. Read what Icon Solutions did to help the bank transition to…
Defining a payments technology strategy and roadmap to inform migration to ISO 20022
Icon Solutions was engaged by the bank to assist them with evolving their current payments technology estate. The bank needed to enhance and refine their current payments technology estate in order to…
Designing an enhanced payments proposition to deliver value to small business customers
Icon Solutions was engaged by the bank to propose an enhanced payments proposition for small and medium business customers and to recommend the best technical approach for deployment. The project was co-sponsored…