Transforming a global Tier 1 bank’s payments architecture capability to improve the customer experience
For this bank Icon delivered a target Payments Reference Architecture that met the client’s strategic objectives in terms of resilience, performance, simplification and agility. Icon’s consultants worked within a closely integrated team,…
Leading the design and delivery of a foreign exchange payments solution for a Tier 1 UK bank
This case study is about Icon helping a Tier 1 UK bank onboard a Payment Service Provider to expand the number of currencies available for customers to make international payments. We provided…
Automating account closures to enhance customer experience and improve operational efficiency
Icon’s expertise was needed when a Tier 1 global bank wanted to introduce an automated self-service customer journey for account closures. We did not only bring our strong architecture capabilities and banking…
Helping a Tier 1 UK bank enhance and scale its payments and customer data platforms
This case study is about Icon providing a Tier 1 UK bank with expert solution and data architecture capabilities to augment the bank’s own teams across three areas: 1 Payments – Creating…
Defining the strategic roadmap for a major African bank’s payments transformation journey
This case study is about a South Africa-headquartered pan-Africa bank that engaged Icon to determine the bank’s overall capability to deliver their target architecture and make prioritised recommendations for transforming the bank’s…
Architecting and executing a real-time payments transformation programme for a global Tier 1 bank
This Tier 1 bank was looking for a payments infrastructure that would allow them greater flexibility, speed and innovation. The bank recognised Icon’s proven track record in delivering payments transformation strategies for…