Case Studies

Defining the payments strategy for a UK Tier 1 Bank

Our client, a Tier 1 UK bank, approached Icon for support with developing a payments and payment card strategy for its Commercial Banking division. Alongside upgrading its payments product strategies, the bank…

Integrating a fraud detection solution into a Tier 1 bank

The client had selected a new strategic transactional fraud detection capability – comprising a fraud detection engine, alert management application and model development environment – and wanted to integrate various bank channels…

Empowering a global Tier 1 bank with an agile, scalable and consistent Target Architecture for Payments and FX

This global Tier 1 bank’s payments architecture of the WPB function was constraining their ability to defend its market share, attack new growth opportunities and deliver a consistent customer engagement. They engaged…

Enabling a seamless migration to ISO 20022 for anti-money laundering (AML) and sanctions screening

With SWIFT beginning its migration to ISO 20022, our client needed a solution to implement the new messaging standards in line with strict industry timelines. This case study describes how Icon, with…

Transforming a global Tier 1 bank’s payments architecture capability to improve the customer experience

For this bank Icon delivered a target Payments Reference Architecture that met the client’s strategic objectives in terms of resilience, performance, simplification and agility. Icon’s consultants worked within a closely integrated team,…

Leading the design and delivery of a foreign exchange payments solution for a Tier 1 UK bank

This case study is about Icon helping a Tier 1 UK bank onboard a Payment Service Provider to expand the number of currencies available for customers to make international payments. We provided…