Many of us take it for granted, but accessing basic financial services is fundamental to our economic and social development. It is hard to ‘get on’ if you are forced to hide…

What’s next for banks in this strange new world we find ourselves in? Forget the forecasts and predictions, we are in uncharted territory and the honest answer is that no one truly…

‘Payments transformation’ has emerged as perhaps the single biggest opportunity for banks. But getting payments transformation right is no easy task. With only 9% of banks nearing completion in their transformation efforts,…

Instant payments are the ‘new normal’. The last decade saw a ramp-up in adoption as regulation, customer expectation and technology dovetailed to create immediate, 24/7 demand for financial services. This means that…

There are decades where it feels like nothing happens, and there are weeks where decades seem to happen. In just over 100 days, COVID-19 has swept around the planet, more than half…

In the U.S. and across the globe, financial institutions are wrestling with evolving consumer expectations, razor-thin margins and increased competition. Yet, significant opportunities are there for those who have built a foundation…

A recent webinar, hosted by Icon Solutions, convened a panel of industry experts to explore the progress of ISO 20022 in the US and across the world, and what this means for…

In October, the UK Treasury Committee published a report on IT Failures in the Financial Services Sector and in November, it launched an inquiry that will focus on “the common causes of operational incidents…

It has been two years since the European Payments Council published the SEPA Instant Credit Transfer (SCT Inst) scheme and EBA Clearing launched RT1 – their infrastructure solution for the processing SCT…