Over the past 20+ years, I have been deeply involved in designing, building and delivering systems in a few different sectors across a multitude of technologies and methodologies, varying team sizes and…

As part of Icon Solutions’ thought leadership in the world of payments, our latest webinar, ‘Busting the Myths of Payments Transformation’, delved into the noise and misnomers in the payments transformation space and…

COVID-19 has been a major stress test for digital transformation. Merchants have had to ramp up their e-commerce, delivery and card-not-present capabilities. As COVID-19 continues to take its toll, players in the…

The US payments industry is undoubtedly ripe for change. Before the unprecedented shock of COVID-19, digitization and payments transformation initiatives had been organic, piecemeal and predominately the preserve of the largest banks….

Many of us take it for granted, but accessing basic financial services is fundamental to our economic and social development. It is hard to ‘get on’ if you are forced to hide…

What’s next for banks in this strange new world we find ourselves in? Forget the forecasts and predictions, we are in uncharted territory and the honest answer is that no one truly…

‘Payments transformation’ has emerged as perhaps the single biggest opportunity for banks. But getting payments transformation right is no easy task. With only 9% of banks nearing completion in their transformation efforts,…

Instant payments are the ‘new normal’. The last decade saw a ramp-up in adoption as regulation, customer expectation and technology dovetailed to create immediate, 24/7 demand for financial services. This means that…

There are decades where it feels like nothing happens, and there are weeks where decades seem to happen. In just over 100 days, COVID-19 has swept around the planet, more than half…