DATA AND AI

Driving innovation in financial services using data and AI

From real-time fraud detection to hyper-personalised customer servicing, AI is reshaping what’s possible in financial services. At Icon Solutions, we don’t just talk about AI — we deliver it. Our teams are embedded with Tier 1 banks, deploying AI where it counts, along with architecting the crucial underlying Data.

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Data: Your most strategic asset

Data is the backbone of Financial Services—driving operational efficiency, ensuring regulatory compliance, and forming the strategic foundation needed to unlock the full potential of AI. It’s not just support infrastructure—it’s the enabler of intelligent growth.

Icon Solutions works with global banks to transform fragmented data estates into AI-ready ecosystems. We design data strategies that aren’t just technically sound, but business-driven — aligned with compliance, performance, and long-term innovation. From architecture to governance, we help you treat data like the critical asset it truly is.

KNOWLEDGE AND EXPERIENCE

Where robust architecture meets AI innovation

Buiding on a legacy of delivery robust, innovative systems, Icon combines deep domain expertise with cutting-edge AI technologies to craft architectures that are scalable, secure and impactful. By embedding best practices in data management, model governance and ethical AI, Icon continues to uphold its long-standing reputation for quality while helping clients unlock transformative value from artificial intelligence.

Our expertise sits at the intersection of data, AI and Financial Services. We help institutions move beyond proofs of concept to truly transformational AI. Icon Solutions empowers clients to shift from ambition to execution - confidently and at pace.

Data Strategy: Setting the vision and roadmap for scalable, sustainable AI

Data Modelling: Designing structured, high-integrity data ecosystems

Solution Design: Architecting platforms that bring AI into live operations

Thanks to Icon's vast knowledge of, and expertise in, ISO 20022 payments transformation, the whole migration process ran smoothly. Managing three major stakeholders is not an easy task, yet Icon was able to find a common approach and resolve any implementation issues, quickly, efficiently and without any major impact

Team Manager

UK Tier 1 bank

Many a time we needed you on the fly for ad-hoc discussions, and on each occasion your supportive and clear approach was invaluable. Few architects will support the Business Analyst team to understand technical requirements and you are the best out of them.

Tier 1 bank

The outcome of the project exceeded our expectations. Our new architecture has improved operational efficiency, reduced costs, and increased overall business agility. We were impressed with the quality of Icon’s work, attention to detail, and the level of support throughout.

Director

Tech-led provider of premium finance

Icon focus on providing solutions to highly complex problems through high quality skillsets in the people they provide. During my time working with Icon, I can be assured of whatever challenge I ask them to help solve, they do so in a transparent, trusted and professional way working alongside our colleagues to deliver great results.

Tier 1 bank

DATA AND AI SERVICES

Our data and AI capabilities

Data Management & Strategy

Managing data in a large, regulated organisation isn’t just about control — it’s about enabling agility, innovation, and trust at scale. That’s where Icon’s Data Management Reference Model comes in.

Purpose-built for the complexity of financial services, our model defines the critical capabilities needed to govern, structure, and activate data across the enterprise.

Through our Capability Review, we take an empirical, insight-led approach to evaluate data maturity. We highlight what’s working, what’s missing, and where to focus — so you can make confident, data-driven decisions that accelerate transformation.

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CASE STUDY

Explore our success stories

Discover how leading organisations have partnered with us to solve complex challenges, drive innovation, and achieve measurable results.

Building our own Generative AI solution to deliver high quality insights to our clients

Featured RESOURCES

Thought leadership

Explore our selection of resources - insights, case studies, whitepapers and more, designed to help financial services organisations navigate the payments landscape.

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Blog