Why AI agents need a context layer in financial services
Many banks have taken agentic AI to proof of concept, but far fewer have taken it into production. T...
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Sibos 2026: Why scalability and resiliency is more important than ever
Another Sibos has been and gone. And now it’s time for the industry to digest and reflect on the int...
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Why AI agents need a context layer in financial services
Discover why a context layer is crucial for AI agents in financial services, enhancing accuracy, compliance, and trust in operational workflows.
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Adventures in AI apathy
Explore the evolving role of AI in software development, highlighting successes and challenges with coding assistants, and the impact on junior engine...
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The cheapest AI token is the one you never use
Discover how smart architecture can minimise AI costs, focusing on efficiency and effective resource use rather than just cheaper models.
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Anyone can build anything with AI in an afternoon...right?
Discover the complexities of building AI applications and the essential considerations for successful implementation, governance, and architecture.
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Navigating AI: Why Reference Architectures Guide Enterprise Success
How AI reference architectures and capability models help enterprises adopt AI at scale, with stronger governance and clear strategic alignment.
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Processing the Future: AI in Payments
Discover how AI is transforming payments, enhancing efficiency, compliance, and customer experience. Learn why banks must act now to remain competitiv...
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Designing AI for the long term: The case for vendor independence
Why vendor independence matters when designing AI for banks: keeping flexibility, control and long-term value as regulation and technology evolve.
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How Agentic AI is redefining regulatory change
Transforming compliance with Agentic AI: automate regulatory workflows, reduce compliance lag, and enhance real-time risk detection.
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The future of AI payments solutions: Driving intelligent payment platforms with IPF and Generative AI
How Generative AI and the Icon Payments Framework (IPF) work together in AI payments solutions – and why AI alone is no magic bullet for development.
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A vision for architecture in the new AI-augmented world
As with every paradigm-shifting technology, AI brings with it both game-changing opportunities, but also well-founded concerns.
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Can banks improve experiences with GenAI?
Applications based on transformers, a type of neural network architecture optimised for natural language processing have captured interest in Gen AI
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Reflecting on Sibos: A fireside chat with Icon and NatWest
Icon co-founder Darren Capehorn, and Mark Brant, Chief Payments Officer at NatWest, caught up after Sibos in Beijing to compare notes.
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Adventures in AI: Addressing a Fundamental Challenge Facing Banks’ ISO 20022 Migrations
A Celent survey shows 73% of corporate banks see revenue gains from advanced analytics, with AI and automation leading future investments.
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Hype, hope or holy grail? Unlocking new opportunities in payments processing with AI
A recent survey conducted by Celent found that 73% of corporate banks have reported clear revenue benefits from investment in advanced data analytics.
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The Future of Payments – Will I Need to Wear Shades?
At the same time as the Chancellor’s Autumn Statement, a new report by HM Treasury was released – the Future of Payments Review report.
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How Can Banks Take Control of Their Payments Transformation in 2024?
In the first blog of our two-part predictions series, we explored the key technological and regulatory trends shaping the payments landscape in 2024.