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Case Studies

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Fast tracking digital customer onboarding

Kate Nelson

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Creating a standardised architecture framework for future automation

Our client was undertaking a major rewrite of its IT strategy to improve innovation, adaptability an...

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Case Studies

Building our own Generative AI solution to deliver high quality insights to our clients

We developed “Ask Ada”, a Generative AI solution that enables Consultants to use natural language queries to search our vast knowledge store.

Case Studies

Leveraging the BIAN framework to improve banking services

Our client required strategic guidance and leadership to successfully adopt and implement the BIAN framework across their operations.

Case Studies

Defining the architecture for a scalable, highly resilient and cloud-based payments hub

Our client’s ageing technology estate was constraining its ability to provide a highly resilient, scalable and “always on” payments solution.

Case Studies

Data-driven Architecture Transformation for Commercial Banking

Our client engaged Icon as they needed an agile and holistic technology architecture fit for a modern digital financial institution.

Case Studies

Building an in-house, ISO 20022 compliant, high-value payments platform

The client needed a standard solution that could also support mandatory country-specific requirements on a modern technology stack.

Case Studies

Designing the target architecture to migrate FATCA and CRS applications to the cloud

Our client, a Tier 1 UK bank needed to migrate its FATCA and CRS applications to Google Cloud Platform.

Case Studies

Defining the payments strategy for a UK Tier 1 Bank

Alongside upgrading its payments product strategies, the bank also sought to grow its internal capability for strategic payments development.

Case Studies

Integrating a fraud detection solution into a Tier 1 bank

The client had selected a new strategic transactional fraud detection capability and wanted to integrate various bank channels into it.

Case Studies

Empowering a global Tier 1 bank with an agile, scalable and consistent Target Architecture for Payments and FX

Our client engaged Icon to define a medium-to-long-term technology strategy to transform the WPB payments architecture.

Case Studies

Enabling a seamless migration to ISO 20022 for anti-money laundering and sanctions screening

With SWIFT beginning its migration to ISO 20022, this bank needed a solution to implement the new messaging standards.

Case Studies

Transforming payments architecture capability to improve the customer experience

This case study is about Icon's consultants delivering a target Payments Reference Architecture that met the bank’s strategic objectives.

Case Studies

Design and delivery of a foreign exchange payments solution

This case study is about Icon helping a UK Tier 1 bank onboard a PSP to expand the number of currencies available for international payments.

Case Studies

Automating account closures to enhance customer experience and improve operational efficiency

How Icon supported a Tier 1 global bank that wanted to introduce an automated self-service customer journey for account closures.

Case Studies

Delivering SCT Inst across Europe

Discover how Icon Solutions helped BNP Paribas overcome its first transformation challenge with rapid IPF deployment for instant payments.

Case Studies

Helping a Tier 1 UK bank enhance and scale its payments and customer data platforms

Icon provided a Tier 1 UK bank with expert solution and data architecture capabilities to augment the bank’s own teams. Read more

Case Studies

Defining the strategic roadmap for a major African bank’s payments transformation journey

A pan-Africa bank engaged Icon to determine the bank's capability to deliver the target architecture and payments transformation.