Transforming compliance query handling with AI
Being a global bank, the client operated a Risk and Compliance Centre of Excellence with hundreds of...
Read moreBeing a global bank, the client operated a Risk and Compliance Centre of Excellence with hundreds of...
Read moreOur client recognised that it needed to strengthen its capabilities in artificial intelligence (AI),...
Read moreThe requirement was to create a system capable of enabling Generative AI suggested responses to user queries, reducing the time required by Risk Stewa...
Our client wanted to increase the usage of AI solutions across the platform, into areas such as customer risk assessment and alert management.
Icon has experience supporting banks to leverage GenAI, in addition to technical experience gained through developing our own GenAI tool.