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    Fast tracking digital customer onboarding

    Kate Nelson

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    Creating a standardised architecture framework for future automation

    Our client was undertaking a major rewrite of its IT strategy to improve innovation, adaptability an...

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    Case Studies

    Transforming compliance query handling with AI

    The requirement was to create a system capable of enabling Generative AI suggested responses to user queries, reducing the time required by Risk Stewa...

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    Case Studies

    Leveraging AI in the prevention of economic crime

    Our client wanted to increase the usage of AI solutions across the platform, into areas such as customer risk assessment and alert management.

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    Case Studies

    Optimising compliance and risk advisory with GenAI

    Icon has experience supporting banks to leverage GenAI, in addition to technical experience gained through developing our own GenAI tool.

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    Case Studies

    Building our own Generative AI solution to deliver high quality insights to our clients

    We developed “Ask Ada”, a Generative AI solution that enables Consultants to use natural language queries to search our vast knowledge store.

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