Case Studies

Building our own Gen AI solution to deliver high quality insights

Icon Solutions have developed “Ask Ada”, a Generative AI solution that enables Consultants to use natural language queries to search our vast knowledge store. As a result, Icon’s Consultants can deliver high…

Kate Nelson

11 December 2024

Blogs

Why there has never been a better time…

Currently, only 38 participants are directly connected to CHAPS (Clearing House Automated Payment System), with most connecting through indirect agreements. Many prospective participants choose not to pursue direct participation due to strict…

Scott Culbertson

5 November 2024

Case Studies

Data-driven Architecture Transformation for Commercial Banking

Our client needed an agile and holistic technology architecture fit for a modern digital financial institution. They engaged Icon’s Architecture team to recommend a new model for wider adoption, one that put…

Kate Nelson

30 October 2024

Blogs

Commercial Variable Recurring Payments and its implications

Driving the mainstream growth of Open Banking payments continues to be a key talking point for the UK government, regulators and wider banking industry. With more than 10% of the UK adult…

Andrew Ducker

29 October 2024

Blogs

Regulation, opportunities and accelerating payments transformation – takeaways…

Last month, Icon brought together payments professionals from across Europe and the US for our 3rd IPF Day. Amid regulatory pressures, increasing competition and evolving business needs, the event served as an…

Sumit Puranik

18 October 2024

Blogs

Transforming ISO 20022 payments data for better reporting…

Over recent years, starting with the SEPA scheme, and now with SWIFT and CHAPS, there has been a convergence onto the ISO 20022 standard messaging format. As payment messages in ISO 20022…

Adam Richardson

24 August 2024

Blogs

Fighting fraud: How to enhance financial crime prevention…

Financial crime is on the rise, and it is costing billions. New research shows UK financial services organisations are collectively spending £34.2 billion each year on financial crime compliance, up 19% since…

Howard Norman

25 July 2024

Blogs

The Future of Payments – Time to Take…

Instant payments, characterised by their speed and availability, are transforming the financial landscape across the globe. The Asia-Pacific (APAC) region in particular, has emerged as a leader in adopting and innovating in…

Vatsal Bhatt

24 June 2024

Blogs

Adventures in AI: Addressing a Fundamental Challenge Facing…

In this blog, Jamie Packham, shares his own experiences deploying generative artificial intelligence (AI) models and explores the potential for AI to help accelerate banks’ migration to the ISO 20022 messaging standard….

Jamie Packham

19 April 2024

Blogs

Modernise Payment Reconciliations and Investigations to reduce operational…

It is critical for financial institutions to have an efficient Reconciliation and Investigation (R&I) capability to minimise financial risk by identifying potential payment errors, discrepancies, or irregularities promptly and fixing them early…

Sandeep Tolanur

25 March 2024

Blogs

Hype, hope or holy grail? Unlocking new opportunities…

A recent independent survey conducted by Celent found that 73% of corporate banks have reported clear revenue benefits from investment in advanced data analytics. Looking ahead, analytics, intelligent automation, and artificial intelligence…

Toine van Beusekom

18 March 2024

Blogs

Core banking transformation: Key considerations for success

The banking industry is going through significant transformation across its various business domains and core banking has been one of the key areas of focus for many banks in recent years. Most…

Babukumar Valaguruvan

1 March 2024

Blogs

The Future of Payments – Will I Need…

Back before Christmas, at the same time as the Chancellor’s Autumn Statement, a new report by HM Treasury was released – the Future of Payments Review report [1]. This report proposes a set…

Adam Richardson

5 February 2024

Blogs

How Can Banks Take Control of Their Payments…

In the first blog of our two-part predictions series, we explored the key technological and regulatory trends shaping the payments landscape in 2024. In this second blog, we explore the practical strategies…

Mady Dyson

30 January 2024

Blogs

2024 Predictions: Payments Trends to Watch This Year

2023 put the traditional processing model for account-based payments to the test, as evolving customer demands, intensifying competition from fintechs and shifting regulatory requirements continued to intensify margin pressures. And although 2024…

Arjeh van Oijen

19 January 2024

Blogs

Customer-centric innovation – why our IPF Client Days…

Last month Icon hosted its final IPF Client Day of 2023. The event brought our clients together in London to explore the latest business trends in the payments market and technologies shaping…

Arjeh van Oijen

20 December 2023

Case Studies

Helping a Tier 1 UK bank enhance and scale its payments and customer data platforms

This case study is about Icon providing a Tier 1 UK bank with expert solution and data architecture capabilities to augment the bank’s own teams across three areas: 1 Payments – Creating…

Cindy Heidebluth

27 November 2023

Blogs

AI can help your business, but only once…

With Artificial Intelligence (AI) being part of the Zeitgeist and almost every newspaper containing an article on AI, it is reasonable to want to ensure that your business can gain competitive advantage…

Tamsin Crossland

21 November 2023

Case Studies

Architecting and executing a real-time payments transformation programme for a global Tier 1 bank

This Tier 1 bank was looking for a payments infrastructure that would allow them greater flexibility, speed and innovation. The bank recognised Icon’s proven track record in delivering payments transformation strategies for…

Cindy Heidebluth

9 November 2023

Case Studies

Charting a strategic path towards a microservices-based core banking architecture

When a Tier 1 UK bank was facing numerous challenges with its core banking system, typical to monolithic and legacy platforms, the bank turned to Icon. This case study describes how we…

Cindy Heidebluth

4 November 2023

Case Studies

Supporting an ambitious technology transformation by delivering the strategy, roadmap and architectural support

This case study demonstrates Icon’s expertise and understanding of how enterprise architecture supports effective transformation and that it must encompass people, processes and technology. It’s about work we recently did for a…

Cindy Heidebluth

30 October 2023

Case Studies

Streamlining and enriching customer journeys and bank processes through events and insights

This Tier 1 UK bank lacked comprehensive and real-time visibility into customers’ needs and transactions and therefore couldn’t provide on-time responses. Additionally, the bank was planning to provide more of-the-moment insights to…

Cindy Heidebluth

18 July 2023

Case Studies

Developing a Debit Card Platform Strategy and Roadmap

Icon Solutions was engaged by this bank to support their Debit Card Gateway replacement process and to assist them in developing their strategy for the wider Debit Card Platform Transformation programme.

Kate Nelson

30 November 2021

Case Studies

Bringing technical strategy to life in AML Transaction…

Icon Solutions was engaged by this bank to provide expert review and validation of the bank’s target architecture and technical roadmap for Transaction Monitoring. This initiative was sponsored by the CIO for…

Kate Nelson

23 November 2021

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