There are big opportunities for enhanced payments innovation and lower-cost services due to developments including growth of real-time payments volumes, new data standards, cloud provision, and API-connectivity.
A technology strategy plays a vital role in supporting payments transformation by enabling the bank to cut costs by factors not percentages, build new ways to differentiate and generate revenue in payments, and achieve greater resilience in light of increased risk and regulatory scrutiny. Payments processing needs to transform for much greater volumes, growth of real-time and always-on services, and a changing business model where value from differentiators is decoupled from low margin payments execution.