An Open Letter from our Founders

28 October 2020

Icon Solutions was founded on the principles of fighting complexity, celebrating honesty and putting our customers first. 10 years on, these principles have helped establish our reputation as a provider of world class payment solutions and consultancy services for the financial sector.

Today marks the next chapter of our story with the announcement of strategic investment from J.P. Morgan. We also welcome Sara Castelhano, Managing Director, EMEA Head of Payments & Digital Product at J.P. Morgan, to Icon’s Board of Advisors.

What this Means for Icon

J.P. Morgan makes strategic investments in emerging technology and FinTech companies to accelerate innovation and digital transformation within the industry.

This strategic investment in Icon is recognition of our reputation in payments and work in supporting a simplified, collaborative payments ecosystem, driving emerging payments rails, and promoting innovation.

We will directly benefit from the support, scale and insight of a global banking leader and one of the most visionary technology companies in the world, while retaining our flexibility and independence. We can now accelerate our strategic roadmap, invest more in our technology and team, and expand our geographic reach.

This investment will further enhance delivery of payments and enterprise services to our customers, and allow us to fast-track and expand functional development of IPF: our cloud native, cost-effective and collaborative payments platform that combines open source technology with lightweight integration to accelerate payments transformation.

Enabling Payments Transformation  

With the banking industry approaching a critical juncture, this investment is validation of our vision and underpins our ability to support ever-growing demand for technology transformation.

The industry is recognising that payments are about value-added services, not ‘one-size-fits-all’ commodity processing. We are committed to empowering our customers to realise the potential of payments in the real-time, 24/7, open, data-driven world.

To do so, it is essential that banks transform legacy technology estates that are too costly and unable to support rapid digital innovation. But we know that this is a process fraught with risks and spiraling program delivery costs, often exacerbated by the need to replace or integrate with complicated proprietary solutions.

There is another way. At Icon, we have a long, proven history of developing, enhancing and supporting the most complex and mission-critical payments systems in the word. This means that we know what good looks like and that the right approach to transformation reduces costs, increases resilience and supports innovation, while staying in full control. This helps banks drive new revenues, further develop existing business lines and, ultimately, thrive rather than survive.

Looking Ahead

Our dedicated team, and our clients who share the same drive for excellence, are critical to achieving this vision.

We want to take the opportunity to thank both our customers and Icon team for their continued support. As we enter the next phase of our evolution, we remain committed to working with honesty, integrity and professionalism to deliver long-term success.

Ben, Darren and Tom

Ben, Darren and Tom, Our Founders